You have the capability to complete the survey as another user for example; they are on the phone relaying their answers to you.
To do this you need to:
- Upload a contact list into the survey.
- In the report section select ‘Individual Report’.
- Select your contact list.
- To the right of the name if the user you will see ‘Submit Survey’
- Click on this button and the survey will open and it can now be submitted as that user.